Wish I researched this company and found this site before I ordered. On the confirmation, there was no shipping date. It was xx/xx/2012. I emailed company. The response was May 20th as ship date. June came and I emailed company to tell them I wanted product on or...Read more
Their prices were so good, I quickly bought $1700 worth of Toto faucet fixtures, without researching the company. AFter delay and delay they finally offered to cancel the offer. They told me the fixtures were having to be shipped from Japan. I found them at a local...Read more
"Worst customer service I've experienced in at least five years. Six weeks after we placed orders for faucets and shower fixtures they still hadn't arrived. We spent $1800 in bathroom fixtures! They kept stringing us along with various dates that the fixtures would...Read more
Buyer beware! Just check out how many complaints have been lodged against them with the Better Business Bureau. I found them to be unscrupulous. They took an order which shipped the SAME day. Unfortunately, it had to be returned and now they claim it was a special...Read more
I purchased an item from them online. It was slow in arriving but it arrived. When I opened the package, I realized that a part was missing. I immediately phoned them. Spoke to an awful, rude brat of a customer service agent, named 'Matt'. He refused to...Read more
I ordered a sink from IRA Woods and I waited for two months for it to arrive. Finally, I called to see where it was. They made no excuses and said that it would be shipped that week. It was a 50 inch Neptune sink in a cardboard box, with no packaging. It came...Read more
Do you have something to say about IRA Woods and Sons? What happened? What can we help you with?