IRA Woods and Sons - Worst customer service of all time
"Worst customer service I've experienced in at least five years.Six weeks after we placed orders for faucets and shower fixtures they still hadn't arrived.
We spent $1800 in bathroom fixtures! They kept stringing us along with various dates that the fixtures would arrive. Then my sales person, Nick gave me one and two word explanations for things when I asked 'why it was taking so long.' Then he stopped responding altogether. Then didn't return a phone call.
When I finally got him he said to me, "Well, it's not in yet." I said, "No sh@t it's not in yet!" Then put me into voice mail and when I tried to call back he put me straight into voicemail.
The person who took over for Nick didn't even return my call and when I finally got him via on-line chat, acted like he didn't know who I was.I cancelled my order after seven weeks of no product and bought from homeclick.com who had the product in stock."